TY - JOUR
T1 - Are Citizen Complaints Just Another Measure of Officer Productivity? An Analysis of Citizen Complaints and Officer Activity Measures
AU - Michelle Lersch, Kim
PY - 2002/1/1
Y1 - 2002/1/1
N2 - The purpose of this research is to explore the relationship between the number of citizen allegations of misconduct an officer receives and the officer's official measures of productivity. Using data provided from a large municipal agency in the Southeastern United States as a database, the relationships between both number and type of citizen complaints and the number of arrests, traffic citations, field interview reports, and other productivity measures were explored. Officers with higher numbers of citizen complaints were found to engage in higher levels of productivity. Significant relationships were also found between the types of activities an officer engaged in and the type of citizen allegation.
AB - The purpose of this research is to explore the relationship between the number of citizen allegations of misconduct an officer receives and the officer's official measures of productivity. Using data provided from a large municipal agency in the Southeastern United States as a database, the relationships between both number and type of citizen complaints and the number of arrests, traffic citations, field interview reports, and other productivity measures were explored. Officers with higher numbers of citizen complaints were found to engage in higher levels of productivity. Significant relationships were also found between the types of activities an officer engaged in and the type of citizen allegation.
KW - Citizen Complaints
KW - Police Productivity
UR - https://digitalcommons.usf.edu/si_facpub/592
UR - https://doi.org/10.1080/15614260290033639
U2 - 10.1080/15614260290033639
DO - 10.1080/15614260290033639
M3 - Article
VL - 3
JO - Police Practice and Research
JF - Police Practice and Research
ER -