TY - JOUR
T1 - Cognitive Engagement with a Multimedia ERP Training Tool: Assessing Computer Self-Efficacy and Technology Acceptance
AU - Scott, Judy E.
AU - Walczak, Steven
PY - 2009/5/1
Y1 - 2009/5/1
N2 - Computer self-efficacy (CSE) is a person's judgment of his or her ability to use a computer system. We investigated cognitive engagement, prior experience, computer anxiety, and organizational support as determinants of CSE in the use of a multimedia ERP system's training tool. We also examined the impact of CSE on its acceptance. We determined the benefits of a sequential multi-method approach using structural equation modeling and neural network analysis. High reliability predictions of individual CSE were achieved with a sequential multi-method approach. Specifically, we obtained almost 68% perfect CSE group prediction overall, with almost 85% perfect CSE group prediction using fuzzy sets and over 94% accuracy within one group classification. The resulting CSE assessment and classification enables management interventions, such as allocating users to appropriate instruction for more effective training.
AB - Computer self-efficacy (CSE) is a person's judgment of his or her ability to use a computer system. We investigated cognitive engagement, prior experience, computer anxiety, and organizational support as determinants of CSE in the use of a multimedia ERP system's training tool. We also examined the impact of CSE on its acceptance. We determined the benefits of a sequential multi-method approach using structural equation modeling and neural network analysis. High reliability predictions of individual CSE were achieved with a sequential multi-method approach. Specifically, we obtained almost 68% perfect CSE group prediction overall, with almost 85% perfect CSE group prediction using fuzzy sets and over 94% accuracy within one group classification. The resulting CSE assessment and classification enables management interventions, such as allocating users to appropriate instruction for more effective training.
KW - Computer self-efficacy
KW - Cognitive engagement
KW - Technology acceptance
KW - ERP
KW - Training tools
KW - Neural network
UR - https://digitalcommons.usf.edu/si_facpub/178
UR - https://doi.org/10.1016/j.im.2008.10.003
U2 - 10.1016/j.im.2008.10.003
DO - 10.1016/j.im.2008.10.003
M3 - Article
VL - 46
JO - Information Management
JF - Information Management
ER -