Better Listening: Paraphrasing and Perception Checking–A Study of the Effectiveness of a Multimedia Skills Training Program

Forrest C Bud Hansen, Hy Resnick, Jerome T Galea

Research output: Contribution to journalArticlepeer-review

Abstract

The authors describe a multimedia communications skills training CD-ROM for human service students and practitioners and evaluate its effectiveness with undergraduate social work students in Canada.

Original languageAmerican English
JournalJournal of Technology in Human Services
Volume20
DOIs
StatePublished - Jan 1 2002
Externally publishedYes

Keywords

  • communication skills
  • CD-ROM
  • multimedia
  • technological education

Disciplines

  • Social and Behavioral Sciences
  • Social Work

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