Improving Project Outcomes through Operational Reliability: A Conceptual Model

John J. Sullivan; Roger Beach

doi:10.1016/j.ijproman.2009.02.006

Improving Project Outcomes through Operational Reliability: A Conceptual Model

Research output: Contribution to journal › Article › peer-review

Abstract

The work reported here is part of an on-going research effort concerned with developing a methodology to improve the outcomes of projects involving complex information systems. To facilitate the study, previous research concerned with high reliability organisations (HRO) is examined. An analysis of this literature is used to develop a conceptual model that explains how highly reliable operational capabilities are achieved and maintained. Cases of catastrophic failures are evaluated using this paradigm to illustrate its utility as an analytical research tool and its potential as a systemic framework for evaluating the operational capability of organisations prior to project initiation.

Original language	American English
Journal	International Journal of Project Management
Volume	27
DOIs	https://doi.org/10.1016/j.ijproman.2009.02.006
State	Published - Nov 1 2009
Externally published	Yes

Keywords

Managing projects
Competences
Operations
System reliability

Disciplines

Social and Behavioral Sciences

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10.1016/j.ijproman.2009.02.006License: CC BY

https://doi.org/10.1016/j.ijproman.2009.02.006

Cite this

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abstract = " The work reported here is part of an on-going research effort concerned with developing a methodology to improve the outcomes of projects involving complex information systems. To facilitate the study, previous research concerned with high reliability organisations (HRO) is examined. An analysis of this literature is used to develop a conceptual model that explains how highly reliable operational capabilities are achieved and maintained. Cases of catastrophic failures are evaluated using this paradigm to illustrate its utility as an analytical research tool and its potential as a systemic framework for evaluating the operational capability of organisations prior to project initiation.",

keywords = "Managing projects, Competences, Operations, System reliability",

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AB - The work reported here is part of an on-going research effort concerned with developing a methodology to improve the outcomes of projects involving complex information systems. To facilitate the study, previous research concerned with high reliability organisations (HRO) is examined. An analysis of this literature is used to develop a conceptual model that explains how highly reliable operational capabilities are achieved and maintained. Cases of catastrophic failures are evaluated using this paradigm to illustrate its utility as an analytical research tool and its potential as a systemic framework for evaluating the operational capability of organisations prior to project initiation.

KW - Managing projects

KW - Competences

KW - Operations

KW - System reliability

UR - https://digitalcommons.usf.edu/si_facpub/319

UR - https://doi.org/10.1016/j.ijproman.2009.02.006

U2 - 10.1016/j.ijproman.2009.02.006

DO - 10.1016/j.ijproman.2009.02.006

M3 - Article

VL - 27

JO - International Journal of Project Management

JF - International Journal of Project Management

ER -

Improving Project Outcomes through Operational Reliability: A Conceptual Model

Abstract

Keywords

Disciplines

Access to Document

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Cite this