Promoting Consumer Well-being: Examining Emotion Regulation Strategies in Social Advertising Messages

Elyria Kemp, Kelly Cowart, My (Myla) Bui

Research output: Contribution to journalArticlepeer-review

Abstract

Young adults are experiencing a marked increase in anxiety. Several environmental factors, including socially prescribed perfectionism, a form of perfectionism, may account for increasing levels of anxiety. This research examines how social advertising tools can be used to encourage the use of emotion regulation strategies to help promote psychological well-being. Specifically, the efficacy of two emotion regulation strategies is investigated: cognitive reappraisal and expressive suppression. Results from two experimental studies demonstrated that cognitive reappraisal was more effective than expressive suppression in mitigating the effects of anxiety. Findings also indicated that emotion regulation strategy and socially prescribed perfectionism interacted such that individuals who reported high levels of socially prescribed perfectionism and who were exposed to an advertisement promoting cognitive reappraisal exhibited better emotion management tendencies. This research highlights how marketing mechanisms, specifically social marketing and advertising, can aid in facilitating effective emotion regulation.

Original languageAmerican English
JournalJournal of Business Research
Volume112
DOIs
StatePublished - Jan 1 2020

Keywords

  • Emotion regulation
  • Anxiety
  • Social marketing
  • Generation Z
  • Perfectionism

Disciplines

  • Business
  • Marketing

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