@book{ab2735a1ac694c2785cd81545f48b9e1,
title = "The IT4IT{\texttrademark} reference architecture, version 2.0: A pocket guide.",
keywords = "IT service management, Enterprise architecture, Standard, IT service lifecycle, Reference architecture",
author = "Andrew Josey and Arismore, \{Sylvain Marie\} and Charles Betz and Christopher Davis and Lars Rossen",
note = "Josey, A., Arismore, S.M., Betz, C., Davis, C.J. \& Rossen, L. (2015). The IT4IT{\^a}„¢ reference architecture, version 2.0: A pocket guide. Zaltbommel, Netherlands: Van Haren Publishing.",
year = "2015",
month = jan,
day = "1",
language = "American English",
}